> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dintero.com/llms.txt
> Use this file to discover all available pages before exploring further.

<AgentInstructions>

## Submitting Feedback

If you encounter incorrect, outdated, or confusing documentation on this page, submit feedback:

POST https://docs.dintero.com/feedback

```json
{
  "path": "/docs/errors",
  "feedback": "Description of the issue"
}
```

Only submit feedback when you have something specific and actionable to report.

</AgentInstructions>

# Dintero API errors

> Reference for Dintero API error responses, including standard HTTP status codes and the detailed JSON error body, with examples for common failure scenarios.

## Errors

We expose API errors in two ways: standard HTTP response code and
a more detailed JSON format. For example, the following code snippet
shows an HTTP 404 error in the response headers:

```
HTTP/2 404
date: Sat, 11 Aug 2018 18:08:08 GMT
content-type: application/json; charset=utf-8
content-length: 61
access-control-allow-origin: *
access-control-allow-methods: GET,HEAD,PUT,PATCH,POST,DELETE
access-control-allow-headers: Origin,Content-Type,Accept,Authorization,total-count,page-count
etag: W/"3d-qtDvRirKA9JoksEsKn0JpUa7cpg"
```

And this snippet shows the error as JSON object:

```json theme={null}
{
  "error": {
    "code": "NOT FOUND",
    "message": "Customer not found"
  }
}
```

For HTTP response code, 4xx code suggest bad request. If you received a 4xx
response, we recommend reviewing the [api-reference] for more context to
help you troubleshoot. 5xx errors suggest a problem on Dintero's end.

You’re welcome to contact our [support team] on any 5xx errors. If you contact
support we recommend including the complete request you’re trying to make and
the error code and response you’re receiving so they can help as quickly as
possible.

## Downtime & Status page

Dintero API has a 99.99% uptime. We're rarely offline for planned
maintenance, for example as part of major releases.

We have a status page for our services.

* [Status page]

You can subscribe to incidents through the Status Page.

## Support

To start, we recommend reviewing the [errors] section in this guide, and
method-specific errors for the endpoint you're trying to access. If
you're seeing a 5xx error, that likely means there's an error on
Dintero side and you can contact our [support team].

[errors]: #errors

[status page]: https://status.dintero.com

[api-reference]: api-reference.md

[support team]: mailto:support@dintero.com