Customer Service

Customer Service Introduction

Customer service will help you store customer and user data and their consent in one centralized place, so all your applications can access the data in real-time like Point of Sale, eCommerce, Helpdesk, My Page, Loyalty programs etc.

What can you do with Customer Service?

• Basics like creating customer objects, update customer objects etc.
• Single sign on (SSO) and password management
• Managing consents like newsletter consent, marketing consent, insight consent etc
• Link multiple type of identification methods for your customers, like membership card, payment card (tokenized), phonenr, name,email etc.
• Tagging customers
• Attributes on customer object