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Customer Service

Customer Service Introduction

Customer service will help you store customer data and their consent in one centralized place, so all your applications can access the data in real-time like Point of Sale, eCommerce, Helpdesk, My Page, Loyalty programs etc.

What can you do with Customer Service?

  • Basics like creating customer objects, update customer objects etc.
  • Single sign on (SSO) and password management
  • Managing terms of service (ToC) versions and track which version your customers have accepted
  • Managing consents like newsletter consent, marketing consent, insight consent etc
  • Link multiple type of identification methods for your customers, like membership card, payment card (tokenized), phonenr, name,email etc.
  • Tagging customers
  • Attributes on customer object