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Terminal statuses

Backoffice reports the status of each terminal in In-person payments > Terminals. If you are using the API, check the current status with GET /v1/accounts/{aid}/terminals/{terminal_id}.

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Check whether a terminal is reachable

The terminal status tells you how far the terminal got through provisioning, not whether it is online right now. To check that, send a poll_terminal operation. It pings the terminal without changing anything on the device, and can be sent no matter which status the terminal has.

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Terminal tasks

These tasks are done on the physical terminal, on a terminal that already has been onboarded.

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Open the terminal ☰ Menu

The menu is hidden during normal operation.
  1. Swipe ↑ Up and Tap the ☰ Menu icon twice to access the menu options

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Service password

The Service menu asks for a password. It is a rotating code you can request from Dintero support.

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Change the Wi-Fi network

Use this when moving a terminal to a new location or replacing the network.
  1. Open the terminal ☰ Menu.
  2. Go to Innstillinger (Settings) > Service > enter the Service password > Nettverksinnstilling (Network & internet).
  3. Select your Wi-Fi network and enter the password.

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Fetch the terminal settings

Use this when the status is ACTION_REQUIRED. The terminal has not pulled its configuration yet.
  1. Make sure the terminal is on a Wi-Fi network. See Change the Wi-Fi network.
  2. Open the terminal menu.
  3. Go to Innstillinger (Settings) > Service > enter the service password > Hent Innstillinger (Get settings).
  4. The terminal fetches the latest configuration, and automatically restarts.
Last modified on August 28, 2026