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A payment link lets you request payment from a customer outside of your online store. You create the link in Backoffice and send it by SMS, email, or a copied URL.

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When to use

  • Physical or door-to-door sales without a webshop
  • Taking payment over the phone
  • Reissuing payment for a cancelled or refunded order
  • Recovering a failed checkout
1

Open the payment link form

In Dintero Backoffice, go to the Dashboard or Payments view and select Payment link.Select Payment link in Backoffice
2

Choose payment methods

Select which payment methods to offer the customer. You can offer all available methods or restrict to specific ones.Select payment methods for the link
3

Add order items

Add items with a description, quantity, and unit price. VAT defaults to 25% but you can adjust it per item. Prices cannot be zero. Use the trash icon to remove an item.Add order items
4

Configure the order

Set a reference or order number and choose a payment deadline: 1 day, 1 week, or 1 month.Decide whether to collect the customer’s address, and whether to capture payment automatically when the customer pays or to authorize first and capture manually later.Configure order reference, deadline, and capture settings
5

Send the link

Choose a delivery method:
MethodHow it works
SMS/PushSends an SMS. If Vipps is the only payment method, sends a Vipps push notification instead.
EmailOpens your default email client with the payment link pre-filled.
LinkGenerates a URL you can copy and share however you like.
Choose delivery method for the payment link

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Track payment status

After sending, you can follow the payment in real time. Backoffice shows when the customer opens the link and when payment is completed. Go to the Payments view in Dintero Backoffice to check status. Track payment link status in Backoffice
Last modified on June 18, 2026