Transaction statuses

Status reference

Status	API value	Description	Available actions
Initialized	`initialized`	Customer initiated payment	None
On hold	`on_hold`	Held for manual review (Walley only)	None
Authorized	`authorized`	Payment approved, funds not yet captured	Capture, partial capture, cancel
Partially captured	`partially_captured`	Part of the authorized amount captured	Capture remaining, partial capture, partial refund, cancel remaining
Partially captured, partially refunded	`partially_captured_refunded`	Part captured and part refunded on the same order	Refund, capture remaining
Captured	`captured`	Full authorized amount captured	Refund, partial refund
Cancelled	`authorization_voided`	Authorization voided, cannot be reversed	None
Partially refunded	`partially_refunded`	Part of the paid amount refunded (1–3 business days)	Refund, partial refund
Refunded	`refunded`	Full amount refunded to the customer (1–3 business days)	None
Declined	`declined`	Customer actively declined the payment (e.g., dismissed a Vipps push)	None
Failed	`failed`	Payment failed for technical reasons; customer must retry	None
Unknown	`unknown`	Payment outcome could not be determined	None

Dintero status	WooCommerce status
Initialized	Awaiting payment
On hold	Manual review
Authorized	Processing
Partially captured	Completed
Partially captured, partially refunded	Completed
Captured	Completed
Cancelled	Cancelled
Partially refunded	Completed
Refunded	Refunded
Declined	Cancelled
Failed	Cancelled
Unknown	Cancelled

Dintero status

WooCommerce status

Initialized

Awaiting payment

On hold

Manual review

Authorized

Processing

Partially captured

Completed

Partially captured, partially refunded

Completed

Captured

Completed

Cancelled

Partially refunded

Completed

Refunded

Declined

Cancelled

Failed

Cancelled

Unknown

Cancelled

Common mistakes

Refunding an authorized order

An order with status Authorized has not been captured yet. Cancel it instead. The customer has not been charged, so there is nothing to refund.

Issuing a partial refund before capture

If you need to remove items before capture, adjust the order lines and capture only the updated amount. The customer is then charged only for what you ship.See Capture orders for how to do this in WooCommerce.

Getting Started

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Point-of-Sale

Status flow

Status reference

WooCommerce status mapping

Common mistakes

​Status flow

​Status reference

​WooCommerce status mapping

​Common mistakes

Status flow

Status reference

WooCommerce status mapping

Common mistakes